Terms & Conditions
LA PREGUNTA STORE
Last Updated: December 29, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by La Pregunta Store (“we,” “us,” “our,” or “the Store”) located at lapreguntastore.com (the “Site”), including any purchases of products or services offered through the Site. By accessing, browsing, or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.
1. ELIGIBILITY AND ACCEPTANCE
You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site and make purchases. By using the Site, you represent that you are legally capable of entering into binding contracts. If you are using the Site on behalf of a business or entity, you represent that you have authority to bind that entity to these Terms.
2. CHANGES TO TERMS
We may update or modify these Terms at any time in our sole discretion. Changes will be effective immediately upon posting on the Site, unless otherwise stated. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review the Terms periodically.
3. ABOUT OUR STORE
La Pregunta Store provides products for sale through its online platform, including sports-related products and accessories. Product availability may change without notice. We reserve the right to modify, discontinue, or restrict access to any part of the Site or any product at any time.
4. ACCOUNT REGISTRATION
Certain features of the Site may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login information and for all activity under your account. You agree to notify us immediately if you suspect unauthorized access to your account.
We may suspend or terminate accounts in our sole discretion if we believe the account has been used improperly, fraudulently, or in violation of these Terms.
5. ORDERS AND PURCHASES
When you place an order through the Site, you are offering to purchase a product subject to these Terms. All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including suspected fraud, pricing errors, stock limitations, or issues with payment authorization.
Order confirmation does not guarantee acceptance. If we cancel an order after payment has been processed, we will issue a refund in accordance with our refund policies and the payment processor’s procedures.
6. PRICING AND PAYMENT
Prices are displayed on the Site and may change without notice. We make reasonable efforts to ensure pricing accuracy; however, errors may occur. If a pricing error is discovered, we reserve the right to cancel the order or correct the price and request confirmation from you before completing the order.
You agree to provide valid payment information and authorize us and our payment providers to charge the total amount of your purchase, including applicable taxes and shipping fees. Payments are processed by third-party providers, and your payment information is subject to their terms and privacy policies.
7. SHIPPING AND DELIVERY
Shipping times and delivery estimates are provided for convenience and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather conditions, incorrect addresses, or events beyond our control. You are responsible for providing accurate shipping details at checkout.
Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier, unless otherwise required by law. If an item is returned to us due to an incorrect address provided by you or refusal of delivery, additional shipping fees may apply.
8. RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and exchanges are subject to our Return and Refund Policy, which may be posted separately on the Site. If no separate policy is posted, all sales may be considered final except where required by law.
We reserve the right to refuse returns that do not meet the conditions of our policies, including returns submitted outside permitted time frames, products that are used or damaged, or items missing original packaging where applicable.
9. PRODUCT INFORMATION AND AVAILABILITY
We strive to display accurate product descriptions, images, and specifications. However, product colors and appearance may vary depending on your device, and we do not guarantee that product descriptions or other content is error-free, complete, or current.
We reserve the right to limit quantities, discontinue products, and revise product information at any time.
10. PROMOTIONS AND DISCOUNTS
We may offer promotions, discount codes, or special offers from time to time. Promotions may have specific terms, restrictions, and expiration dates. We reserve the right to modify or cancel promotions at any time. Discount codes cannot be redeemed for cash and may not be combined unless explicitly stated.
11. INTELLECTUAL PROPERTY
All content on the Site, including logos, text, graphics, images, product names, trademarks, designs, audio, video, and software, is owned by or licensed to La Pregunta Store and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, display, perform, or create derivative works from any part of the Site without our prior written consent, except for personal and non-commercial use.
12. ACCEPTABLE USE
You agree not to use the Site in any manner that is unlawful, harmful, or disruptive. You agree not to attempt to gain unauthorized access to the Site, interfere with its security or functionality, introduce malware, scrape data, abuse promotional offers, or engage in fraudulent transactions.
We may restrict or terminate your access to the Site at any time if we believe you have violated these Terms or engaged in suspicious or harmful activity.
13. USER CONTENT AND REVIEWS
If you submit reviews, feedback, comments, or other content through the Site, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, translate, distribute, and display that content for any lawful business purpose, including marketing and promotional use.
You represent that you own or have the necessary rights to the content you submit and that your content does not violate any third-party rights or applicable laws. We reserve the right to remove content at our discretion.
14. DISCLAIMERS
The Site and all products and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
We do not guarantee that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, La Pregunta Store and its owners, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, personal injury, or business interruption arising from your use of the Site or your purchase or use of any products.
In no event shall our total liability for any claim related to a purchase exceed the amount paid by you for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so certain limitations may not apply to you.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless La Pregunta Store and its affiliates, owners, employees, contractors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including attorney’s fees, arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another.
17. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms, the Site, or any transaction with La Pregunta Store shall be resolved in the courts located in Puerto Rico, unless otherwise required by law.
18. TERMINATION
We may suspend or terminate your access to the Site or your account at any time, with or without notice, if we believe you have violated these Terms or engaged in improper use of the Site. Provisions that by their nature should survive termination will remain in effect, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law.
19. SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed, and the remaining provisions shall remain valid and enforceable.
20. ENTIRE AGREEMENT
These Terms, along with any policies posted on the Site including the Privacy Policy and Return/Refund policies, constitute the entire agreement between you and La Pregunta Store regarding your use of the Site and supersede all prior agreements and communications.
21. CONTACT INFORMATION
If you have questions about these Terms, please contact us at:
La Pregunta Store
Website: lapreguntastore.com
Email: sales@lapreguntastore.com